FAQ
Product Substitutions
Because quantities of products are limited and orders are subject to availability, we reserve the right to substitute an item for equal or greater value. We do everything possible to provide you with the item requested.
Shipping & Pick Up
Order online and pick up in store. We'll notify you when your order is ready for pick-up.
Heart of Iowa is able to ship anywhere. Whether across town or across the globe. We utilize USPS Priority, UPS and Speed Dee Delivery as our carriers.
Incorrect addresses may delay delivery. Your order may be subject to additional charges for address correction or forwarding by postal or shipping services.
Wine is available for pick-up only. We are unable to ship wine.
Homemade Fudge?
Yes! Heart of Iowa makes all fudge in-house. Flavors rotate but we try to have "popular" flavors on hand at all times.
Shipping Chocolate & Fudge
Who doesn't loves chocolate and fudge? The answer is heat.
Heart of Iowa might not ship chocolate when the temperature is too warm. Your order may be canceled or modified.
Fudge will soften with heat but it is not recommended to ship.
If chocolate or fudge is shipped, it is recommended to place in the freezer upon arrival.
How Do I Create Custom or Business Gifts?
Check out our page about creating Custom Gifts
Can I Wholesale Products?
For more information about wholesale opportunities please reach out to Abby Sharp at abby@heartofiowa.com
Will Heart of Iowa Donate Items?
To make a request for donation from Heart of Iowa, please see our donation information page